🔄 Return & Exchange Policy | DialaGlowy 💖

At DialaGlowy, we are committed to ensuring product quality and customer satisfaction. This policy explains the conditions under which returns or exchanges are accepted 🌸


🛍️ Eligibility for Return or Exchange
Returns or exchanges are available only in case of a manufacturing defect or issue with the product.

We carefully check and prepare all orders before shipping to ensure they reach you in the best condition ✨


📦 Return on Delivery (Important)
Customers are kindly requested to inspect their order at the time of delivery with the courier.

  • If there is any defect, the product can be returned or exchanged immediately with the delivery representative 🚚

  • Once the courier leaves, the order is considered accepted and returns will no longer be possible


⚠️ Important Notice
For quality control and fairness to all customers:

  • Returns are only accepted during delivery in the presence of the courier

  • Any issue must be reported immediately at the time of receipt

  • We are unable to process return requests after the delivery is completed and accepted


💖 Our Commitment
We always aim to provide high-quality products and a transparent shopping experience. Your trust and satisfaction are very important to us ✨


📞 Need Help?
If you have any questions regarding your order or return process, you can contact us anytime via WhatsApp 💬
👉 Contact DialaGlowy Support on WhatsApp


Thank you for choosing DialaGlowy 💕
We appreciate your understanding and support 🌷